Health Workforce Connector: Frequently Asked Questions

The Health Workforce Connector connects skilled health professionals to communities in need.

FAQs for Current and Future Clinicians
FAQs for NHSC and Nurse Corps-approved Sites

FAQs: Current and Future Clinicians

Who can create a clinician profile?

Current or future clinicians interested in providing health care for underserved communities can search the Health Workforce Connector and/or create a user profile.

What are the benefits for current and future clinicians?

  • SERVE THE UNDERSERVED – Commit to providing care where it is needed most
  • SEARCH FOR NHSC/Nurse CORPS PLACEMENT – The Health Workforce Connector is the sole resource for BHW program participants to search vacancies by Health Professional Shortage Area (HPSA) score.
  • TODAY’S JOB SEEKER IS ALWAYS CONNECTED – The mobile-friendly Health Workforce Connector performs and shows well on mobile devices
  • MATCHING MADE EASY – Search thousands of medical, dental, and behavioral health vacancies in high-need communities nationwide.

Will my profile be publically-available?

No. We only make clinician profiles visible to verified site administrators.

You can also control what you include in your profile and whether it is searchable by site administrators. You will be able to adjust this designation any time through the privacy settings.

Do you have to complete all sections of the profile to make it public?

No. Think of your clinician profile as a record of your educational and professional history.

As you advance through your career, update your profile as needed.

If you experience difficulty creating a profile, how can you get help?

Contact our Customer Care Center at 1-800-221-9393 (TTY: 1-877-897-9910).

FAQs: NHSC and Nurse Corps-approved Sites

Who can create a site profile?

All NHSC and Nurse Corps-approved sites can create a profile and post vacancies.

What are the benefits for NHSC and Nurse Corps-approved sites?

  • SAVE RECRUITING RESOURCES – Recruit and retain providers free of charge.
  • POST OPPORTUNITIES – With a complete site profile, NHSC and Nurse Corps-approved clinical sites can post vacancies.
  • TODAY’S JOB SEEKER IS ALWAYS CONNECTED – The mobile-friendly Health Workforce Connector performs and shows well on mobile devices.
  • MATCHING MADE EASY - Reach thousands of healthcare professionals who are actively seeking work in needy communities.
  • RECRUIT NHSC/NURSE CORPS PARTICIPANTS - At any given time, about 1,500 students and residents-in-training are searching for positions to fulfill their service obligation.

How do you search for qualified candidates?

To begin searching, site points-of-contact (POC) must sign-in to the Health Workforce Connector using their existing BHW Customer Service Portal login credentials.

Access the ‘User Search’ link from the dropdown menu found in the header.

Who can create an account in the BHW Customer Service Portal?

We require all site POCs to create a BHW Customer Service Portal account.

The POCs serve as coordinators of information concerning BHW programs and activities at the site.

Of particular interest are POCs who perform the following duties:

  • Own, oversee, or manage a significant portion of their organization. Understand and be able to answer questions about organization policies and operating procedures.
  • Manage and be able to confirm employment status, work schedules, and/or absences of employees within their organization.
  • Hire and/or recruit new employees for the organization.

If you experience difficulty creating a profile or posting vacancies, where can you get help?

Contact the Customer Care Center at 1-800-221-9393 (TTY: 1-877-897-9910) or your DRO representative.

Date Last Reviewed:  April 2019