Health Workforce Connector Instructions

Instructions for Current and Future Clinicians
Instructions for NHSC and NURSE Corps-approved Sites

Instructions: Current and Future Clinicians

Have you already been awarded or applied for NHSC or NURSE Corps?

Use your existing BHW Customer Service Portal login credentials.

  • Select “Sign-in” in the upper right corner of the Health Workforce Connector homepage
  • When prompted, import existing account information into your profile (optional)
  • Complete the remaining sections (all fields are optional)
  • Select “Publish My Profile”

Don’t have any experience with NHSC or NURSE Corps?

  • Select “Create an Account” in the upper right corner of the Health Workforce Connector homepage
  • Fill in the blank fields, including your email and self-selected password
  • Choose and answer your security question
  • Activate your account (BHW participant account) with the link sent to your email address (If you did not receive this email, please check your junk/spam folder)
  • When prompted, sign in to the Health Workforce Connector using your username and password
  • Select “Edit Profile” from the dropdown menu
  • Complete the relevant sections of your profile (all fields are optional)
  • Select “Publish My Profile”

Instructions: NHSC and NURSE Corps-approved Sites

Complete Site Profile
Post Vacancies
Search Qualified Candidates
Add a Site Point of Contact
Remove a Site Point of Contact

Log into the BHW Customer Service Portal with your email and existing password.

  • Don’t remember your password?

    • Use the “forgot your password” link to receive a new one.
  • Don’t have a password?

    • Have your existing point of contact, with access to the BHW Customer Service Portal, make the updates.

Once in the BHW Customer Service Portal, choose a site to manage from the My Sites section to view the dashboard.

Complete Your Site Profile

Have you already created a profile?

Select the “Manage Site Profile” at the top left of the site dashboard.

Edit and save each of the following sections:

  • Site details
  • Site headline and description
  • Contact information
  • Social media and relevant links (optional)
  • Additional benefits and services
  • Site image (optional)
  • Site brochure (optional)

Note: After you select the “View Profile” button in the top right of the screen, updates will not show immediately,

Are you creating a new site profile?

  • Select the “Create Site Profile” button located at the top of the site dashboard.
  • Follow the step-by-step wizard to complete your profile.

Post Vacancies to Your Site Profile

Manage an existing opportunity

  • Select the "Manage Opportunities" button under the Opportunities section of the site dashboard.

OR

  • Select the “Manage Opportunities” link on the left navigation of the home screen.
  • Select an opportunity “ID” to edit, extend, close, or repost.
  • Select “Save” at the bottom of the screen to confirm changes.
    NoteIt may take up to 24 hours for changes to appear on the Health Workforce Connector.

Post a new opportunity

  • Select the “Create New Opportunity” button located under the Opportunities section of the site dashboard.

OR

  • Select the “Create New Opportunity” link on the left navigation of the home screen.
  • Provide position details.
  • Select “Save” at the bottom of the screen to confirm changes.
    Note: It may take up to 24 hours for changes to appear on the Health Workforce Connector.

Search Qualified Candidates (As a Verified Site Administrator)

Add a Site Point of Contact (POC) (As an existing Site POC)

Once in the Portal, select the “Manage Site POCs” link in the left navigation of the home screen.

If the new POC has an existing BHW Customer Service Portal account:

  • Select the “Search Database” button located at the bottom of the Manage Site POCs table
  • Search for the new POC by first name, last name, and/or primary email
  • Select the “Assign POC” link
  • Complete the information fields and save your changes

If the new POC does not have an existing BHW Customer Service Portal account:

  • Select the “Add New POC button” located at the bottom of the Manage Site POCs table
  • Complete each of the following fields:
    • First & Last Name
    • Email Address
    • Site Affiliation(s)
    • Program Affiliation(s)
    • Role(s)
  • Select Send Invite – The new POC will receive an email invitation, with seven days to complete the registration process.

Note: To verify changes, check the Manage Site POCs table.

Remove a Site Point of Contact (POC)

Once in the Portal, select the “Manage Site POCs” link on the left navigation of the home screen.

  • From the Manage Site POCs table, select the link under the “Site Affiliation” column for the POC you wish to remove (link text will show the number of sites to which the POC is affiliated)
  • Uncheck each of the POCs affiliated sites listed in the right-hand column
  • Save; then select Remove POC

Note: To verify changes, check the Manage Site POCs table.

Date Last Reviewed:  November 2018