In 2013, we started the Shortage Designation Modernization Project (SDMP). We did this to streamline the shortage designation process.
We want to be transparent, accountable, and consistent.
What have we accomplished?
Phase I - 2013
Developed and released the Shortage Designation Management System (SDMS).
State Primary Care Offices (PCOs) use the SDMS to:
- Manage health workforce data
- Apply for Health Professional Shortage Areas (HPSAs) and Medically Underserved Areas/Populations (MUA/Ps)
- Request Automatic (Auto-)HPSA rescores
We use the SDMS to:
- Review shortage designation applications
- Communicate with State PCOs
- Review Auto-HPSA rescore requests
Phase II - 2017
Completed the first National Shortage Designation Update (NSDU) of geographic, population (groups of people), and facility HPSA designations (excluding Automatically Designated HPSA [Auto-HPSAs]).
Phase III – 2019
Completed the first NSDU of Auto-HPSA.
What are we doing now?
Phase IV – In Progress
Health Professional Shortage Area Scoring Criteria Request for Information (RFI)
We asked for public input on HPSA scoring criteria. This feedback will inform policy.
We accepted comments through September 18, 2020. After reviewing the comments, we may contact some respondents.
What are National Shortage Designation Updates?
We complete NSDUs to update existing HPSA designations at a single point in time.
Do NSDUs affect NHSC and Nurse Corps?
Changes in HPSA scores may affect a participants’ facility competitive status for the National Health Service Corps (NHSC) and the Nurse Corps Scholarship and Nurse Corps Loan Repayment programs.
A facility HPSA score change will not affect the participants’ current NHSC and Nurse Corps contract.
NHSC and Nurse Corps members:
- may fulfill their service according to their current contracts;
- may apply for a continuation award and may continue to serve at any eligible site;
- may transfer to another approved site, if that site in the same HPSA tier.
Do NSDUs affect Centers for Medicaid and Medicare Services (CMS) HPSA Bonus Payments?
NSDUs do not affect CMS HPSA Bonus Payments. For more information on your bonus payment status contact your Medicare Administrative Contractor (MAC).
Do NSDUs affect CMS Rural Health Clinic enrollment or certification?
NSDUs do not affect rural health clinic enrollment or certification.
How do I access the Auto-HPSA Portal?
Use your existing BHW Customer Service Portal login credentials.
- Select Auto-HPSA Point of Contact from the “A Site Point of Contact, Representative or POC” section.
- Select Login BHW Portal Account Email and Password.
- Once the system logs you into the Auto-HPSA portal homepage:
- It displays your organizations.
- You can also manage your account settings.
- Log in to the portal with your current credentials. You can then make the changes from your account settings to any of following:
- Name
- Email Address
- Password
- Security Question
Need Assistance with your Auto-HPSA Portal account? Submit a help form or call 1-800-221-9393
- Contact your State Primary Care Office (PCO). Ask the PCO to add your email to your organization’s Auto-HPSA Portal account. This will designate you as a Site Point-of-Contact (POC).
- Once done, you will receive an email with instructions on how to establish and activate your account.
- We only accept official business email addresses (e.g., .gov, .edu, .org).
- Return to the BHW Customer Service Portal.
- Select Auto-HPSA Point of Contact from the “A Site Point of Contact, Representative or POC” Section.
- Select Login BHW Portal Account Email and Password.
- Once the system logs you into the Auto-HPSA portal:
- It displays your organizations.
- You can manage your account settings.
- Log in to the portal with your current credentials. You can change any of these account settings:
- Name
- Email Address
- Password
- Security Question
Need assistance with your Auto-HPSA Portal account? Submit a help form or call 1-800-221-9393
How do I use the Auto-HPSA Portal?
Watch our training webinar recordings
- Auto-HPSA Portal Training for Rural Health Clinics
- Auto-HPSA Portal Training for Federally Qualified Health Centers and Look-Alikes
- Auto-HPSA Portal Training for Indian Health Service, Tribal, and Urban Indian Organizations
How can I watch past webinars about the Auto-HPSA NSDUs?
November
August
- SDMP: Auto-HPSAs
- Update Preview Webinar: Community Health Centers
June
Update Preview Webinar: Indian Health Service, Tribal, and Urban Indian Clinics
April
- Update Preview Webinar: Primary Care Associations
- Update Preview Webinar: Rural Health Clinics
February
Update Preview Webinar: Primary Care Offices
How to contact us
Shortage Designation Questions
SDMP Questions
NHSC or Nurse Corps Questions
Submit a help form or call 1-800-221-9393
Auto-HPSA Portal Technical Help
Submit a help form or call 1-800-221-9393
CMS Bonus Payment Questions
Contact your Medicare Administrative Contractor (MAC)