About the National Center for Health Workforce Analysis (NCHWA)

The National Center for Health Workforce Analysis (NCHWA) is a national resource for health workforce research, information, and data. NCHWA provides policymakers with information and data to help them make decisions regarding health workforce education, training and delivery of care. To achieve this, NCHWA analyzes the supply, demand, distribution, and education of the nation’s health workforce, as well as coordinating and managing data collection, analysis, and evaluation efforts for BHW programs.

What are Our Primary Functions?

Workforce Analysis 

Through our Workforce Analysis, we:

  • conduct analyses and projections on a wide range of health care occupations;
  • develop and distribute results through reports, briefs, and factsheets; 
  • collect and distribute data through mechanisms such as surveys and the Area Health Resources Files
  • provide technical advice to states on health workforce data collection, analysis, and interpretation; and
  • support Health Workforce Research Centers at various universities through cooperative agreements.  

Performance Metrics and Evaluation 

By using Performance Metrics and Evaluation, we:

  • develop and publish performance measures and benchmarks for BHW's health workforce training and education programs, 
  • conduct performance management/measurement of grant program outcomes, and
  • conduct multi-year retrospective and prospective program evaluations.

Who Are We?

George Zangaro, NCHWA Director 

Prior to becoming NCHWA’s Director, George Zangaro, Ph.D., RN, FAAN served as the director of the Office of Performance Measurement in the former Bureau of Health Professions at HRSA. There, he led the development, implementation, and analysis of performance measures across more than 40 different activities. 

He was previously an associate professor and director of nursing research at The Catholic University of America. And, he also served as the program director for the Health Services Leadership and Management Program in the School of Nursing at the University of Maryland, Baltimore. 

In 2007, Dr. Zangaro retired from the U.S. Navy after 25 years of service. He received his bachelor’s degree in nursing from Columbia Union College and his master’s and doctorate (Ph.D.) in nursing from the University of Maryland, Baltimore. 

Michelle Washko, NCHWA Deputy Director 

Prior to her current position as NCHWA’s Deputy Director, Michelle M. Washko, Ph.D., worked at the Administration for Community Living, where she advised on older adult employment and health workforce policies. 

Before joining HHS, she served in the U.S. Department of Labor developing and implementing employment initiatives for older workers. And previous to entering the federal government, she was a senior research associate at the Institute for the Future of Aging Services, conducting applied research on the long-term care workforce.  

Dr. Washko holds a Ph.D. and master’s degree in gerontology from the University of Massachusetts, and a master’s degree in individual and family studies from the University of Delaware. 

Workforce Analysis Branch Chief

This position is vacant.

Issac Worede, Performance Metrics & Evaluations Branch Chief 

Isaac Worede is the Performance Metrics & Evaluations Branch Chief in National Center for Health Workforce Analysis (NCHWA), located within the U.S. Department of Health & Human Services (HHS). He currently works collaboratively with NCHWA and other division staff to use national data to support grant performance. He also manages the performance measurement and evaluation for/of bureau programs.

Date Last Reviewed:  October 2017